Grievance Redressal
It has been constituted to resolve the grievance issues of students, faculty and parents complaints/critical suggestions on working system of institution/campus environment. The Grievance Redressal committee members are nominated by the chairman of the committee based on the type of Grievance submitted (online portal/suggestions box).
Grievance Redressal committee
| S.No | Position | Designation | Name of the staff | Mobile No. |
| 1 | Chairman | Principal | Dr. Y. Padmanabha Reddy | +91 9848543932 |
| 2 | Vice Chairman | Vice-Principal | Dr. J. Raveendra Reddy | +91 9848543933 |
| 3 | Ombudsman | Director R&D | Dr. P. Ramalingam | +91 9581294478 |
| 4 | Member | Director Academics & Planning | Dr. K. Ramakrishna Reddy | +91 9440521116 |
| 5 | Member | Professor | Dr. M.V. Jyothi | +91 9440158304 |
| 6 | Member | Professor | Dr. Hindustan Abdul Ahad | +91 9440944899 |
| 7 | Member | Associate Professor | Dr. K. Vinod kumar | +91 9989071070 |
| 8 | Member | Associate Professor | Dr. K. Somasekhar Reddy | +91 9440730432 |
| 9 | Member | Associate Professor | Dr. C. Haranath | +91 9959072207 |
| 10 | Member | Physical Director | Mr. Omkareshwar | +91 9603314677 |
Procedure of Grievance Cell for the Students
Stage I:
Students can report their grievance to the Class Co-ordinator (CC) or Class Representative (CR).
Stage II:
If the grievance is not redressed at the Stage I the student can refer the matter to the General Secretary (GS) of the College.
Stage III:
The grievance which could not be sorted out at Stage II can be further referred to the concerned Class Teacher.
Stage IV:
Further the grievance which could not be resolved at Stage III can be resolved by the respective Programme Co-ordinator.
Stage V:
The grievance which could not be redressed at Stage IV can be addressed to Grievance Cell Committee of the College.
Stage VI:
The Vice Principal undertakes the grievance which could not be sorted at Stage V.
Stage VII:
If the grievance couldn’t be solved at Stage VI the final decision regarding the grievance is vested in the hands of the Principal of the College.
Stage VIII:
The matter which could not be resolved at Stage VII would be referred to Top Management for further procedure.
Stage IX:
If the grievance couldn’t be redressed at Stage VIII it can be resolved at RIPER, Grievance Cell.
The above is the Step Ladder Method of Grievance redressal mechanism of the College apart from it Open door policy is also in place where students can directly approach top management.
Procedure of Grievance Cell for the Teaching and Non- Teaching Staff
Stage I:
The grievance can be addressed to Grievance Cell Committee of the College.
Stage II:
Vice Principal undertakes the matter which could not be redressed at Stage I.
Stage III:
The grievance which couldn’t be addressed at Stage II the final decision regarding the grievance is vested in the hands of the Principal of the College.
Stage IV:
The grievance which could not be resolved at Stage III would be referred to Top Management for further procedure.
Stage V:
The grievance which could not be sorted at Stage IV both Teaching and Non- Teaching Staff grievances can be resolved at RIPER, Grievance Cell.
The above is the Step Ladder Method of Grievance redressal mechanism of the College apart from it Open door policy is also in place where both Teaching and Non- Teaching Staff can directly approach top management.